Work with Us
Current Vacancies (1)
VMAP for Moms+ Care Navigator (Full-Time)
Location: Remote (Virginia-based)
Organization: Postpartum Support Virginia (PSVa)
Program Affiliation: VMAP for Moms+ Psychiatric Access Line
Hours: Full-time, Monday-Friday 9:00 am – 5:00 pm
Postpartum Support Virginia (PSVa) is seeking a full-time Care Navigator to support the VMAP for Moms+ Psychiatric Access Line, a statewide initiative designed to improve access to perinatal mental health care. While this position is part of the PSVa staff, the role is dedicated to the VMAP for Moms+ program.
The Care Navigator will work directly with perinatal individuals and their referring perinatal health providers to facilitate timely, appropriate, and compassionate connections to mental health and community resources. This role requires strong interpersonal skills, attention to detail, and a deep understanding of both health and social service systems.
This is a full-time position with a salary of $53,000 – $58,000 per year, healthcare and retirement benefits, and a generous time off package. The role is part of a supportive, virtual, statewide team at Postpartum Support Virginia.
Responsibilities:
Care Navigation
- Answer incoming calls to the VMAP for Moms+ line during scheduled shifts, initiate new cases, and coordinate consults and navigation services.
- Provide care navigation services for the VMAP for Moms+ Psychiatric Access Line, helping perinatal individuals overcome barriers to mental health care.
- Deliver exceptional customer service and ensure timely follow-up with referred families to support continuity of care.
- Maintain accurate and detailed case documentation in Salesforce, including contact notes and case progression.
- Match clients with appropriate perinatal mental health services and community support based on their needs, preferences, insurance status, and provider recommendations.
- Conduct post-navigation surveys to assess client satisfaction and improve service delivery.
Organizational Engagement
- Participate in PSVa staff meetings, VMAP for Moms+ team meetings, supervision sessions, professional development programs, and community of practice gatherings.
- Support outreach efforts in your home region and occasionally travel to events across Virginia.
- Contribute to updates and maintenance of the shared PSVa + VMAP for Moms+ support directory.
- Perform other duties as assigned.
Qualifications
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication.
- Confidence in decision-making and ability to work independently in a remote team environment.
- Familiarity with mental health systems and resources.
- Knowledge of the perinatal period; lived experience is a plus.
- Experience with care coordination or case management preferred.
- Bilingual (Spanish/English) applicants are strongly encouraged to apply.
Compensation & Benefits
- Salary: $53,000 – $58,000 annually, commensurate with experience.
Candidates fluent in Spanish may be eligible for additional compensation.
- Benefits: Healthcare, retirement plan, generous paid time off
- Work Environment: Supportive, virtual, statewide team
To apply, please send your resume and cover letter to Kristen Miller kmiller@postpartumva.org.
Community Resource and Directory Coordinator (Full-Time)
Location: Remote (Virginia-based)
Organization: Postpartum Support Virginia (PSVa)
Program Affiliation: VMAP for Moms+ Psychiatric Access Line
Hours: Mandatory Monday – Friday 9:00 am – 12:00 pm, remaining hours flexible/daytime
Postpartum Support Virginia (PSVa) is seeking a full-time Support Directory Coordinator to manage and maintain the organization’s statewide Support Directory, which connects perinatal individuals and providers to trusted mental health professionals and community resources. This role is essential to ensuring the accuracy, accessibility, and integrity of the directory, which supports both PSVa and VMAP for Moms+ programming.
The Community Resource and Directory Coordinator will engage with providers and partners across Virginia, conduct interviews, and build collaborative relationships to expand and strengthen the directory and access to care for perinatal people. This position requires excellent communication skills, attention to detail, and the ability to use technology to maintain both an database and website content.
Key Responsibilities:
Support Directory Management
- Identify and recruit new providers and community partners to expand the Support Directory, including making providers aware of opportunities to receive specialized training in perinatal mental health from PSVa and other organizations.
- Review incoming applications for inclusion on the Support Directory.
- Conduct interviews with potential mental health providers and community partners interested in being listed to both determine appropriateness for the directory and build relationships
- Maintain accurate, up-to-date information for each provider and partner listed in both the internal Support Directory and the public-facing PSVa website.
- Keep detailed notes and documentation within the internal Support Directory system.
- Regularly update and refine directory entries to reflect changes in services, contact information, and availability.
- Develop PSVa’s monthly provider newsletter
Community Engagement
- Attend statewide maternal health and perinatal mental health events (virtual and in-person) to build and maintain collaborative relationships with providers and partners.
- Represent PSVa and VMAP for Moms+ professionally and knowledgeably at outreach events and meetings throughout the Commonwealth
- Stay informed about all PSVa and VMAP for Moms+ services, programs, and trainings to effectively communicate offerings to new and existing directory members.
Organizational Engagement
- Participate in PSVa staff meetings, VMAP for Moms+ team meetings, supervision sessions, professional development programs, and community of practice gatherings.
- Support outreach efforts in your home region and occasionally travel to events across Virginia.
- Contribute to updates and maintenance of the shared PSVa + VMAP for Moms+ support directory.
- Perform other duties as assigned.
Qualifications
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication.
- Ability to build rapport and conduct professional interviews.
- Familiarity with mental health systems and community resources.
- Knowledge of the perinatal period; lived experience is a plus.
- Experience with data management or CRM systems.
- Experience with website content management preferred but not required.
- Ability to work independently in a remote team environment.
- Bilingual applicants are strongly encouraged to apply.
Compensation & Benefits
- Salary: $50,000 – $54,000 commensurate with experience.
- Benefits: Healthcare, retirement plan, generous paid time off
- Work Environment: Supportive, virtual, statewide team
To apply, please send your resume and cover letter to Kristen Miller kmiller@postpartumva.org.
VAMP for Moms+ Education Coordinator
We’re seeking a highly motivated self-starter who thrives in a dynamic environment. The ideal candidate is proactive, resourceful, and takes ownership of tasks, ensuring they are completed efficiently and effectively. This role requires someone who can take initiative, think critically, and drive projects forward with confidence.
If this sounds like you, to view more specific details and requirements, click HERE.
